Jordan Lee
Critical Care Healthcare Manager
Profile
Critical Care Healthcare Manager with proven experience in healthcare, known for turning daily execution into measurable outcomes, clearer processes, and stronger team coordination. Brings a practical mix of role-specific expertise, stakeholder communication, and steady ownership across fast-moving work environments.
Experience
Critical Care Healthcare Manager - Northline Group
2022 - Present
Remote
- Improved healthcare workflows by standardizing weekly priorities, reducing avoidable rework by 23%.
- Partnered with cross-functional teams to deliver 10 high-impact initiatives while keeping quality and timelines visible.
Associate Critical Care Healthcare Manager - Apex Collective
2019 - 2022
Chicago, IL
- Supported customer, team, and operational goals by tracking key metrics and resolving recurring blockers.
- Created practical documentation that helped new team members ramp faster and maintain consistent standards.
Skills
Patient assessment / Care planning / Clinical documentation / HIPAA / Medication administration / Triage / Critical workflows / Care workflows / Communication / Ownership / Problem solving / Time management / Adaptability / Collaboration / Epic / Cerner / Meditech / EHR / Microsoft Teams / Google Workspace
Languages
English
Education
State University, B.A. Professional Studies (2015 - 2019)
